Yazbek has an strict NO RETURNS AND/OR EXCHANGES policy. In case of a defect or any issues with your order please call us. All claims must be made within 5 business days after placing the order. Mint Apparel, LLC reserves the right to charge up to a 15% restocking fee and any applicable shipping charges. We are not responsible for any defects or missing pieces reported if the order is shipped directly to a third party, without previous verification. It is the sole responsibility of the buyer to verify accuracy of style, color, size and quantity prior to embellishment. Any goods printed, relabeled, washed or otherwise not in original condition will not be accepted.