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Account
If you have an account, please sign in and under your purchase history search for the order you want to return or exchange. Click Return, fill out the information (items, reason for return, address), and submit to start the return process. Once the return request has been submitted allow one business day to receive a reply with further instructions to proceed. When the items are received at Yazbek, please allow 2 to 4 business days to complete the process. As soon as we issue a refund you will receive an email notification. It will depend solely on your bank when the credit is available on your account. Same steps apply for exchanges.
Guest
If you checked out as a guest, please visit our Returns & Exchanges page. Click Return, fill out the information (items, reason for return, address), and submit to start the return process. Once the return request has been submitted allow one business day to receive a reply with further instructions to proceed. When the items are received at Yazbek, please allow 2 to 4 business days to complete the process. As soon as we issue a refund you will receive an email notification. It will depend solely on your bank when the credit is available on your account. Same steps will apply for exchanges.
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