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Terms and Conditions
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What is the benefit of creating an account?
When you create an account with us you will be able to check on your order history, save your information and shorten the checkout process for the next time you order on our site.
How do I create an account?
Registering is simple. On the upper left of the page is a Register button. Click there and fill in the form, upload a copy of your resale certificate and submit it for approval. In 24 hours or less you will receive an email to set up your password, or request additional information to complete your account.
What is the status of my order?
Log in to your account and under your order history you can check the status.
Can I make any changes to my order?
There is only a 10 minute window to make any changes to an order, if you call us after that period we cannot modify, add items, change sizes or colors, or update the billing or shipping address. Please check your order and information thoroughly before submitting it as no exceptions will be made.
Can I cancel my order?
If you need to cancel your order please call us immediately at: 786-953-7631 or email us at operations@yazbekusa.com. There is only a 10-minute window after placing the order in which we can cancel without charging any restocking fees. Once your call is received and depending on where it is in the fulfillment process, we will let you know if we can cancel it.
Does cotton shrink?
Yes. Like many natural fibers, cotton does shrink, especially if it is washed with hot water or tumble dried. This happens because the surface fibers are stretched in the manufacturing process, and when it is washed with hot water the fibers tend to recover their original (curly) state. All products made of cotton have a default shrink factor. The best option is to follow the washing instructions. This allows for better results and less shrinkage.
Are the t-shirt colors resistant to washing, ironing, and other daily handling?
The quality of our raw materials and production processes allows our garment colors to maintain high performance in normal washing situations by following the care instructions specified on the back of the label.
How do I know if a t-shirt is of high quality?
Quality can be recognized by looking and touching the garment. In the industry there are different elements to determine the quality in textiles, such as: tone, color, printing response, size, needlework, shrinkage control, uniformity, packing and boxing quality. Considering these industry standards, our products are high quality.
Is there a store nearby where I can purchase directly?
Sorry, we do not have a store open to the public. If you are in Miami or Texas and you would like to see the product beforehand, you can visit our wholesale showroom in Doral, FL or Southlake, TX. Please note that without a wholesale account, you will not be allowed to make a purchase.
Can I return an item(s) from my order?
To return or exchange an item, please follow the returns procedure for the items you would like to exchange. After the return process has been started you can contact us by email operations@yazbekusa.com, or by phone 786-953-9631 or via Whatsapp chat and we will be happy to help you with the process.